SHIPPING WITHIN AUSTRALIA
All jewellery is shipped via Australia Post by either Express Post or Platnum Express Post.  All deliveries are 5 -15 days.  Although we ensure that delivery times are met, there are some circumstances that are out of our control (for example, if an item is out of stock at the time).  We will always keep you in contact with the situation.  If you require your purchase URGENTLY please check with us first.

Delivery is charged at a flat rate of $10.00. 

SHIPPING INTERNATIONAL
                                          NZ                              ASIA PACIFIC                 USA/CANADA/MIDDLE EAST                      REST OF THE WORLD
Up to 250g                        $7.20                            $8.40                                        $9.55                                               $11.35

Over 250g up to 500g       $11.00                          $13.40                                      $15.70                                             $19.30

Please note that this method of postage will take at least 10 days for delivery.

Registered Mail is $21.10 for up to 250g.  Plus add another $9.00 if you wish for insurance. 

Please send me an email if you have any queries. 

Thank you.

Payment Methods
 
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Paypal, Credit Card, Bank Deposit for online orders.
 
You may also call 0423 222 252 to make an order over the phone.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  

Terms and Conditions

Please note: terms, conditions and policies will be updated from time to time. Please check back regularly for updates.

The manufacturer's claims, warranty replacement, returns are valid, binding and enforceable against all persons that access and purchase our items. By purchasing you automatically agree to our terms, claims and warranty conditions.

Coyote Gold shall not be liable for costs incurred by any person to obtain professional advice relating to these terms and conditions.

In the event that any term or condition, detailed herein is found unenforceable or invalid for any reason, such term(s) or condition(s) or claim(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall remain enforceable and applicable. If an issue arises that is not included in these terms and conditions a new term and condition will be added to this document by Coyote Gold and the new term and conditions will be enforceable and applicable to the issue raised.

Coyote Gold reserves the right, in its sole and absolute discretion, to at any time without prior notice or justification, change these terms and conditions, content and/or services from this website.

CLAIMS (ONLY for defective, or incorrect merchandise):

If Merchandise is defective, or otherwise damaged in any way, the manufacturer will promptly replace the merchandise with an identical replacement item. If the merchandise was incorrect, and not what was indicated on your order or our invoice, then we will promptly send the correct item that was originally ordered and pay to have the incorrect item returned.
Defective merchandise must be returned to us with a piece of tape indicating the location of the flaw or stain.
Shipping will be reimbursed for defective merchandise only.
Additional items cannot be shipped with exchanges, but must be placed as a new order.

RETURNS, Customer Initiated Returns (for unwanted merchandise):

Customer-initiated returns are returns made because the customer does not want the item for ANY reason, including "doesn't fit", "didn't like it" or "not what was expected".
Returned items MUST NOT be worn. They must be in new, and re-sellable condition. Items returned that are not in re-sellable condition will be returned to the customer at the customers expense.
ALL customer-initiated returns including items ordered as samples will be charged a restocking fee. The restocking fee is $5 per item and return postage is $11.

The shipping cost to return the item(s) to us is the customer's responsibility. - We recommend that items are shipped in a way that can be tracked.

Credit will be issued after the items are received, and inspected to ensure the items are in new, and re-sellable condition. (This may take as long as 2 weeks after we receive the items) Credit must be used within 7 days.

Warranty replacements

All 18 Carat gold Layered and filled products are guaranteed not to tarnish , discolour or fade.
If you have any problems with our items simply return the item along with a $10 note (p/h charge) and a copy of your invoice (as this will not be returned) and guarantee slip and send to the address on the guarantee slip.